Upgrade your
Returns

Your brand our solution

+90%

of consumers value an easy returns process, and retailers are making returns a very high priority to enhance customer satisfaction with a seamless returns experience.

Returns
Matter

of retailers say that returns are a significant problem

White Label

Join leading Parcel Carriers, Postal Operators, 3PL's, tech companies,
and marketplaces worldwide that rely on ZigZag for a white label
returns management solution.

+90%

Consumers value an easy returns process, and retailers are making returns a high or very high priority to enhance customer satisfaction with a seamless returns experience.

Returns
Matter

of retailers say that returns are a significant problem

White label

Join leading Parcel Carriers, Postal Operators, 3PL's, tech companies,
and marketplaces worldwide and rely on ZigZag for a white label
returns management solution.

Your brand,
our Solution

Unlock additional revenue by solving a major challenge for merchants: returns. Our platform not only reduces costs and increases efficiency, but also improves the customer experience. Give your customers a solution to one of their biggest problems and watch your customer base grow.

Join leading Parcel Carriers, Postal Operators, 3PL’s, tech companies, and marketplaces worldwide that rely on ZigZag for a white label returns management solution.

Fully Customisable

In less than a month, our award-winning returns solution can be fully rebranded, integrated with your systems, and ready to deploy. We are the experts in returns, with over 8 years of experience across 170+ countries, so you won’t have any nasty surprises, just happy customers.

Launch in weeks not months

Offer your customers the same industry-leading returns service under your brand as we offer our customers. This includes compatibility with all major e-commerce platforms, a choice of PUDO, lockers, and home collection options; a retailer branded returns portal, an efficient 1-minute returns process, comprehensive returns services including refunds and exchanges, and paperless returns.

Additionally, you have the flexibility to choose to include your own carriers and warehouses or select carriers from our network on a country-by-country basis, tailoring the service to meet your specific needs and preferences.

White Label
Customers

Trusted by leading parcel carriers and
marketplaces worldwide. Join a global network of businesses relying on ZigZag for returns solutions.

Returns Reporting Hub Features

Retailer Performance

Dashboard with returns data

Return
Reasoning

Dashboard with returns data

Returns
Revenue

Dashboard with returns data

Transit
Times

Dashboard with returns data

Data
Discrepancies

Dashboard with returns data

Executive Summary

Stay ahead of returns Issues

FAQ's

How fast does it take ZigZag to onboard my retailers?

We can onboard your retailer’s domestic returns in 24 hours and our integration tools with Shopify, Magento, or via API, are available for all our partners to offer their clients.

Do we have to use ZigZag’s carrier options?

Partners can choose to offer their own carrier services, use the carrier accounts of their merchants, or buy shipping from ZigZag on a country-by-country basis. New carrier services are being added all the time to meet merchant needs and we are pleased to offer our partner’s carrier services for resale to our wider client base.

What companies typically decide to white label your returns solution?

Leading Parcel Carriers, Postal Operators, 3PL’s, tech companies, and marketplaces worldwide have opted to white label ZigZag's returns management solution, including the likes of Royal Mail, FedEx, DHL, GFS, Evri, and more.

Achieve More

With ZigZag you can achieve more. 
Loyal shoppers, increased profitability, and more sustainable retail.

We live for smarter returns. For retailers, customers, and the planet.

ZigZag. Smarter returns.

Book a Demo

Smarter Returns with ZigZag

Speak to us

about the market leading returns portal

Book Demo

Speak to us

to find out more
1. Book a free consultation with us

Book a live demo of the market leading returns portal.A member of or team will be in touch.

2. We jump on a call together

We give you a live look at our returns platform and chat through your business to see if we are a good fit.

3. We get the ball rolling

If we are a good fit for you, we will schedule an integration plan for your tailored solution.

Start your returns journey now

Book a demo