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Copyright © 2023 ZigZag Global. All Rights Reserved.
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ZigZag Triumphs at the eCommerce Awards 2024 - Taking home the eCommerce Support Business Award!
Copyright © 2023 ZigZag Global. All Rights Reserved.
worth of refunds
processed in 2023
1,500+ carrier
services
Drop-off
locations
countries
Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service.
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The No.1 Returns Solution
Return Anywhere
Insights to reduce returns
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ZigZag Global, now proudly owned by Global Blue, was founded in 2015 by industry visionary Al Gerrie. It is a leading SaaS platform that revolutionises the e-commerce returns experience for consumers and retailers worldwide. With a mission to optimise e-commerce growth, ZigZag's innovative technology simplifies returns, reduces costs and offers a wide range of shipping options. Partnered with Global Blue, we are committed to shaping the future of retail with omnichannel solutions and exceptional customer experiences.
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With expert advice on how to create a customer centric returns policy to the importance of sustainability, our extensive Retail Returns Study will help you reduce returns, increase profitability, and generate loyalty.
ZigZag is a market-leading global returns solution provider. Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. We help retailers save the sale and boost your retention and loyalty with meaningful data insights, and better visibility.The result? Smarter returns; for retailers, customers and the planet.
We work with companies both big and small, and everywhere in between. From fashion enterprise businesses such as Selfridges, MandM Direct, Zara, Superdry, and Ted Baker, to small electronics resellers or homeware outlets. If you have an online presence and returns, its likely we can help you out. We also white-label our solution to some of the best carrier services, marketplaces, and 3PLs in the world including Evri, DHL, and We Are Pentagon.
Retailers connect directly via API or use our ready-made Shopify, BigCommerce, & Magento cartridges in as little as 1 hour. There’s always a way to get you up and running on our award-winning platform.
Book a chat with our expert Jason
See for yourself the power of our portal
Partnering together to create tailored solution
about the market leading returns portal
Book a live demo of the market leading returns portal.A member of or team will be in touch.
We give you a live look at our returns platform and chat through your business to see if we are a good fit.
If we are a good fit for you, we will schedule an integration plan for your tailored solution.
Start your returns journey now
Book a demoZigZag Global
Winchester House,
19 Bedford Row,
London, WC1R 4EB
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