Our platform
fits like a glove
We’re not revolutionising returns
We've already
done that
Our Returns Portal blends cutting-edge technology with unparalleled service. With a state-of-the-art platform designed for seamless integration, coupled with the expertise of our dedicated ZigZag team, we've revolutionised the returns landscape, since we launched 8 years ago.
Our mission revolves around diminishing the cost, waste, and friction associated with returns, benefiting both you and your customers on a global scale.
Our commitment to innovation and sustainability has not only earned us accolades but also translated into tangible results for retailers. As part of the solution, our focus remains on harnessing loyal shoppers, boosting retailer profitability, and nurturing a sustainable future for all.
Features
Do you want to know why we’re the market-leading solution in returns? Why ZigZag
ZigZag is easy
to integrate
1.
Call us for a demo to learn about our product
2.
Obtain API credentials from ZigZag, provide order data, and choose carriers
3.
Go Live! We will help you integrate ZigZag into your website every step of the way
We work a SaaS based model, where we charge an implementation fee, monthly subscription, and a transaction fee per return generated for which the cost is based on the number of annual returns for the business.
We can manage the integration for you and one of our Project Managers can build API’s. We have experienced tech and integrations teams on hand to guide you through the process seamlessly. Alternatively, we can give you access to our API and you can build it yourself. This really depends on what you want the portal to do and how you want it to look and feel but we can discuss this during the initial onboarding calls.
All our customer and technical support is managed internally by ZigZag staff and nothing is managed by 3rd parties. One of our USP’s is that we built it, we maintain it, and we continue to enhance it, all inhouse. Along with this, you will have a dedicated Account Director that will work with you when you’re live to monitor your returns and offer advice on how to improve your returns rate through implementing additional features such as paid returns, live exchanges, refund to store credit, and more.
Book a Demo
1.
Book a chat with our expert Jason
2.
See for yourself the power of our portal
3.
Partnering together to create tailored solution
Speak to us
about the market leading returns portal
Speak to us
Book a live demo of the market leading returns portal.A member of or team will be in touch.
We give you a live look at our returns platform and chat through your business to see if we are a good fit.
If we are a good fit for you, we will schedule an integration plan for your tailored solution.
Start your returns journey now
Book a demo