Cookies are small pieces of information that are stored by your browser on your computer’s hard drive when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, for example to track shopping basket contents, courier preferences and remember where you are in the order process or returns process. Cookies do not contain any recognisable personal information but are used by websites, including this one, to better understand how visitors are accessing and using their site. This information may be used to improve website usability and occasionally for marketing purposes.You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

ZigZag Global provide software and logistics to help retailers manage returns globally. We partner with retailers to help them offer a better returns experience to their customers, which may include managing logistics and returns with leading carrier partners and postal partners.

We use these Cookies to provide essential services to our customers, relating to the processing of their order or return.

- Remember what is in your shopping basket or returned order
- Remember where you are in the order process
- Remember when you are logged in and that your session is secure. You may need to be logged in to complete an order with some retailers.

The following are not strictly necessary but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

- Offer Live Chat Support
- Track the pages you visits via Google Analytics

These Cookies are used to better understand how customers are using our site so we can improve and optimise to create the best possible experience for shoppers or customers who need to return an item.

- Allow you to share pages with social networks such as LinkedIn, Twitter or Facebook, Google +1 etc.