toyou is the new parcel service that revolves around you. Consumers can simply choose toyou when placing their order and collect or return their parcel at a time and location that suits you. toyou’s UK-wide network of 24/7 services and extended opening hours is available for your convenience. Toyou allows consumers to decide where to collect or return their parcels. From drive-thru to petrol filling stations and shops, with easy parking, toyou covers all areas. toyou also allows consumers to track their parcel with real-time tracking and interactive SMS.
toyou covers the collection and returns process for consumers in an efficient and fluid manner. toyou believe in keeping things simple and positive to enhance the toyou experience. toyou keeps the consumer informed, as and when they need to be. The customer experience supports the collect and return service offered – collect from select collection points by providing a photo ID and collection confirmation and return by attaching the return label and drop the parcel off at a signposted toyou return point.