A History of Awards

ZigZag has won numerous awards since we started the business back in 2015.
We continue to help retailers to improve their customer experience, reduce their carbon footprint and show a clear ROI using the ZigZag platform. Over the years we’ve be recognised by many of the leading bodies in the industry for our returns solution and platform.


Best Outsourcer, eCommerce Partner or Supplier / Best Product at eCommerce Awards 2021

ZigZag claimed its third successive award at the eCommerce Awards, having previously won in 2019 and 2020. After a tumultuous 18 months, the industry needed a wave of innovation to keep up and we are delighted to be recognised for our efforts in moving the sector forward. From our drive keeping returns moving through Brexit to the launch of the B2B solution that helped permanently shut stores manage and move their stock to those fortunate enough to reopen.

Sept 2021

Best Supply Chain Innovation at the CILT Awards

The Best Supply Chain Innovation Award, sponsored by Clipper Logistics, acknowledged the brightest companies revolutionising supply chains across a host of different sectors. As more consumers continue to explore eCommerce during lockdown, the ZigZag team worked hard on a number of initiatives to make the returns journey more user-friendly and comprehensive for retailers and their customers alike.


March 2021

Best eCommerce Technology Innovation & Best Product at eCommerce Awards 2020

Repeating 2019’s feat, ZigZag’s returns management solution was once again recognised by eCommerce Expo for tech innovation that enhances reverse logistics.


Sept 2020

SVC2UK’s 2019 Scale Up Club

ZigZag Global has been selected as part of the renowned Scale Up Club by tech group Silicon Valley Comes to the UK (SVC2UK).


Nov 2019

Best Innovation in eCommerce Delivery & Logistics at the eCommerce Awards 2019


The eCommerce Expo is one of the most respected events in the retail industry, playing host to 15,000 delegates across two days, with the awards ceremony attended by over 400 guests from leading online retailers.

Sep 2019

Joined Plug and Play Brand & Retail Accelerator

ZigZag Plug & Play

From 2,000 companies applying worldwide, ZigZag was thrilled to be selected alongside 16 other ambitious startups for Plug and Play’s prestigious Brand & Retail Accelerator Program.

Sep 2019

Joined the MasterCard Start Path Programme 2019

Over 2,000 companies applied to join the programme this year and ZigZag was among an elite list of 10 companies which gathered last week in New York to mark the start of the programme. There is more on Mastercard Start Path, Mastercard Labs and the companies selected here!

Jul 2019

The Circulars at the World Economic Forum in Davos

Finalist 2019!


Jan 2019

KPMG Best British Tech Start-up 2019

(London Round) – Winner!

Jan 2019

Shop.org Disruption and Innovation Award – Winner

Nov 2018

The PostalPitch Startup Innovation Award

The award criteria was based on innovation, value and impact. The winning solution needed to be able to identify new, so far unmet customer needs with a unique value proposition, good cost – benefit ratio, a robust business model and market entry strategy with significant value proposition.


Bernhard Bukovc of the Postal Innovation Platform said “The judges gave a clear vote and selected ZigZag, which provides a solution in an area that is of utmost relevance for postal and logistics providers – returns. We had some strong entries, but we believe ZigZag has the capability to be a game changer, with an impact on the industry, the environment and society.”

October 2018

E-Commerce and Innovation awards at the World Post & Parcel Awards 2018

Judges were happy to award ZigZag for the E-Commerce award sponsored by PostEurop, stating that “the issue of handling returns effectively is becoming increasingly important in the global e-commerce market. The winning entrant has developed a platform that makes the process easy for the end customer whilst also helping the retailer get products back into their supply chain more quickly and profitably.”

For the Innovation award, the judges said: “This is always one of the most popular categories and there is no shortage of new ideas emerging in the logistics industry. In overall terms however, the judges are driven by initiatives that are significant, that carry or will have weight. The judges found all the shortlisted entries worthy but selected a winner based on its solution to a global logistics challenge.”

June 2018

Millennial 20:20 Ecommerce Enabler – Winner

June 2018

FTA Sustainability Innovation Award, Milan



ZigZag Global is pleased to announce that it has won the 2017 Sustainability Innovation Award at Fashion Technology Accelerator’s ‘Rethinking Fashion Sustainability’ conference in Milan. Based in Silicon Valley, Seoul, and Milan, Fashion Technology Accelerator (“FTA”) is a global infrastructure for fashion technology entrepreneurs. FTA is a competence centre and an early adopter of the digital revolution that is transforming the fashion and luxury industry.  FTA Milan is specifically focused on sustainability in fashion and how the introduction of new technologies can drive a reduction in global carbon emissions.

November 2017

ShopTalk Europe Startup Award €25,000 Winner



Hundreds of hopeful startups from all over the world were shortlisted to just 13 entries from seven countries for the final round of judging. The judges spent time analysing each retail and software solution and researching the candidates before each company took to the stage to present their solutions in front the retail audience.


Judges were impressed that ZigZag has managed to cut costs of returns by over 57% and refund customers in just 24 hours. Returns on the portal take less than 60 seconds and the solution is now available in over 200 virtual warehouses worldwide.  ZigZag attracted interest from many of the world’s leading brands at the sold out retail showcase.


ZigZag was named as the business the 4 VC judges would be most likely to invest in and we were rewarded with €25,000.

March 2017

Sustainability Award in Milan – Winner!

March 2017

IRX 2017 Innovation Award


IRX is the go to event for online retailers of all sizes in the UK.  It is an unmissable two days of thought-provoking content for 5,000+ visitors to learn, network and discover the latest multichannel retail trends and innovations.

There were a number of strong companies on stage at the event and we are honoured and delighted to win the popular vote from the over 300 retailers in the room.

March 2017

Supply Chain of Excellence Awards


The Supply Chain Excellence Awards is a celebration of all things Supply Chain, however the rigorous process that goes before it for our entrants, as they are put through their paces to ensure only the best win the coveted award. ZigZag won the Distributor of the Year. 

November 2016

Alpha Startup Web Summit

The Alpha Startup Web Summit is Europe’s largest technology marketplace. More than 50,000 attendees will be at Web Summit, including more than 15,000 companies discovering and learning about what new software and hardware can transform their businesses.

November 2016

Retail Week Supply Chain Awards



The Hermes Retail Week Supply Chain Awards 2016 are all about applauding those retailers, suppliers or individuals who are re-inventing all aspects of the modern retail supply chain, from delivery and logistics, to technology and talent development. ZigZag Global was awarded the Mark of Excellence for the DP Disruptor of the Year at the Supply Chain Awards 2016.

September 2016

Retail Week Tech and Ecomm Awards


The Retail Week Tech and Ecomm Awards are the definitive awards for retailers who are setting the agenda in etailing and IT. ZigZag Global was a finalist in the Innovation of the Year Award in 2016.

September 2016

London Technology Week 2016

Get In The Ring – Winner!

June 2016

World Retail Congress 2016

The World Retail Congress brings together the leaders of the global retail industry from the greatest retail icons to the most innovative start-ups and disruptors; from national market leaders to the most international. In 2016, ZigZag Global was awarded the Innovation Award.

April 2016