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Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service.
Value of the returns last year
DropOff locations
Carrier services
Countries
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79% of UK online shoppers would take their business elsewhere following a bad returns experience. Make the switch to ZigZag and provide your customers with a smooth returns process. Our platform allows them to complete the return request in under 60 seconds and easily track it’s progress every step of the way.
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We continually innovate our products because we want to help the retail industry become more eco-friendly. Through our sustainability initiatives that help to reduce carbon footprints, reduce paper waste, and keep goods out of landfill, we aim to be part of the solution, not the problem. Last year alone, we saved over 35 million pieces of paper through our online portal and paperless solution.
Returns can eat into your profits, but with ZigZag, you can finally bite back. We make it easy to introduce paid returns and our fast service gets your products back on sale quickly. Maximize your revenue and minimize your costs with ZigZag.
We understand the need for speed: Fast returns and refunds for your customers and products ready for resale, quicker. And it’s not all about one way returns. Our Live Exchanges make it easier for shoppers to view real-time alternative product options, increasing the retailer’s chance of ‘saving the sale’ and retaining valuable customer revenue
We've got you covered all around the world. No customer is left behind. With over 1,000 carrier services spanning across 170+ countries, your customers will have a hassle-free experience returning your goods. Oh, and you can leave the customs worries to us too, we’ll manage it all seamlessly.
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