We are the

Returns Platform

Through our intelligent returns platform & our global carrier network, we provide personalised returns solutions for your customers, using our vast experience & unrivalled customer experience.

£2 Billion

worth of refunds processed in 2023

+1,500

Carrier services

500,000+

Drop-off
locations

+170

Countries around the world

Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service.

See how
it works

Click to see the portal in action.

Customer Success Stories

Loyal shoppers, bigger profits, and more
sustainable retail.


We live for smarter returns management: for retailers,
customers, & the planet.

ZigZag. Smarter returns.

“ZigZag is so flexible. As a retailer, when you work with ZigZag you know you are getting a really supportive partner that will help you get to the goals you want to get to.”

Rachel Troke
Senior Product Manager

“Our returns service is fast and convenient and we are delighted that, by partnering with ZigZag, it will be available to a whole new network of retailers.”

Peter Fuller
Chief Executive Officer

“ZigZag has allowed us to provide customer friendly return processing times within in our warehouse.”

Sportsshoes.com

Logistics Manager

“The reporting has helped Customer Care and Logistics move from being reactive and at the receiving end of issues, to being proactive.”

Dan Grunwerg
Ecommerce Director

ZigZag's Returns Platform

The No.1 Returns Solution

Return Anywhere

Insights to reduce returns

Return Successful

Paid Returns
Reduce Costs

Paperless Returns
Return Sustainably

Get ZigZag
on Shopify

Is your store is on Shopify? Then you can get ZigZag too!

Easy returns for your Shopify store.
Add award-winning returns, with a simple click.

Genuinely Global Returns

ZigZag maintains a global carrier network, serving customers in over 170+ countries, ensuring efficient return management worldwide.

Returning millions of parcels across the globe with 500k drop-off locations.

ZigZag is easy
to integrate

1.

Call us for a demo to learn about our product

2.

Obtain API credentials from ZigZag.

3.

We help you integrate ZigZag into your website

Book a Demo

Smarter Returns with ZigZag

Speak to us

about the market leading returns portal

Book Demo

Speak to us

to find out more
1. Book a free consultation with us

Book a live demo of the market leading returns portal.A member of or team will be in touch.

2. We jump on a call together

We give you a live look at our returns platform and chat through your business to see if we are a good fit.

3. We get the ball rolling

If we are a good fit for you, we will schedule an integration plan for your tailored solution.

Start your returns journey now

Book a demo