ZigZag News


ZigZag Global is amongst the very best again with 2 nominations for UK eCommerce Awards

ZigZag Global, the trailblazing returns management solution, is thrilled to announce its nomination for not one, but two prestigious awards […]

New Look and ZigZag team up to introduce convenient drop-off kiosks at selected stores

New Look has rolled out innovative return kiosks, powered by ZigZag’s award-winning returns platform, across a selection of their stores […]

How to build a customer-centric returns policy

Retailers are used to focusing on customer expectations when it comes to their products and services. Our data suggests that […]

ZigZag has been nominated for two European eCommerce Awards 2023

After the success of ZigZag at last year’s European eCommerce Awards, the returns solution was probably an expected name to […]

Watch ZigZag & Shipup’s Returns Talk from DELIVER 2023

ZigZag presented two sessions alongside our sister brand Shipup at Deliver 2023 on 7th & 8th June in Amsterdam. Hosts […]

ZigZag Global Showcases the Power of Returns Data at Deliver 2023

ZigZag unveils its latest technology – Live Exchange, Refund to Gift Card and Reporting Hub – to give retailers greater […]

Jason Taylor explores the whacky world of returns on BBC Radio 4

Returns were up an astounding 14% in January 2023 compared to the same period in 2022, despite a 3% decrease […]

ZigZag took to the streets to ask shoppers why they return purchases

It is vital for eCommerce retailers to understand why customers are returning and use that data to make smart business […]

Shoppers spread the cost of Christmas over a month of Black Friday bargains

New data from returns management specialist ZigZag shows global returns over Black Friday weekend were up 60% compared to the […]

10 Ways to Reduce the Impact of eCommerce Returns