Blogs

Why are retailers charging for returns?

Why are retailers charging for returns?

Find out which retailers have moved to paid returns and how they did it.

The 10 lessons from ZigZag's Checkout Smarter Returns Event

The 10 lessons from ZigZag's Checkout Smarter Returns Event

From discovering the 4 returner cohorts to sharing experiences with other retailers.

29 Need to Know Ecommerce Returns Statistics

29 Need to Know Ecommerce Returns Statistics

Insights that will guide retailers into creating the perfect returns process

Portless partners with ZigZag

Portless partners with ZigZag

The alliance will make international returns more sustainable and cost-effective

Why retailers need to offer multiple carriers and return methods

Why retailers need to offer multiple carriers and return methods

How to keep your business flexible, costs low, and customers happy

Why Fast Fashion Retailers Need a Seamless Returns Process

Why Fast Fashion Retailers Need a Seamless Returns Process

Explore the challenges and opportunities with the fast fashion market and its returns

How to Combat Serial Returners: 7 Ways to Protect Your Business

How to Combat Serial Returners: 7 Ways to Protect Your Business

ZigZag dives into how you can protect your retail business from wardrobing and more

What Is Return to Vendor? Definition and Best Practices

What Is Return to Vendor? Definition and Best Practices

This post covers what return to vendor (RTV) means, along with best practices to create a smarter, sustainable returns system.

ZigZag partners with Relay to make reverse logistics cheaper, faster, and greener.

ZigZag partners with Relay to make reverse logistics cheaper, faster, and greener.

ZigZag announces its new partnership with Relay, the innovative tech-enabled carrier taking the UK logistics industry by storm

Top 11 Emerging E-Commerce Returns Trends in 2024: How You Can Compete

Top 11 Emerging E-Commerce Returns Trends in 2024: How You Can Compete

Discover how you can transform your returns with Live Exchanges, AI, Home Collection, and more

What Is Return Material Authorisation Software?

What Is Return Material Authorisation Software?

Which RMA software is the best for my retail returns?

Visit ZigZag at Deliver Europe 2024

Visit ZigZag at Deliver Europe 2024

Take at look at our award-winning platform at Stand D30 or book a meeting

Should retailers offer long or short return policies?

Should retailers offer long or short return policies?

When a parcel arrives at a door, a returns window opens.

What is Wardrobing and How Can You Stop It?

What is Wardrobing and How Can You Stop It?

From bracketing, to wardrobing and staging, find out how to prevent returns abuse and fraud

Revolutionising the eCommerce Returns Experience with AI and Machine Learning

Revolutionising the eCommerce Returns Experience with AI and Machine Learning

7 ways AI and Machine Learning is being adopted in eCommerce and Returns

3PL Returns: Definition, Benefits & Best Practices

3PL Returns: Definition, Benefits & Best Practices

Looking to update your returns practices? Here is everything you need to know about 3PL returns processing.

The benefits of white-labelling returns

The benefits of white-labelling returns

For 3PLs, postal operators, & parcel carriers

How to Handle Shopify Returns & Exchanges (2024)

How to Handle Shopify Returns & Exchanges (2024)

A guide to helping you set up your returns on Shopify

ZigZag partners with JogOn

ZigZag partners with JogOn

ZigZag has Partnered with JogOn to Help Stop One Million Shoes from Going to Landfill

ZigZag Celebrates Managing Over £2 Billion Worth of Returns

ZigZag Celebrates Managing Over £2 Billion Worth of Returns

Award-winning returns solution provider reaches another impressive milestone

Retail’s Success Strategies: A New Look Interview

Retail’s Success Strategies: A New Look Interview

How New Look introduced paid returns and improved its in-store returns experience with ZigZag in their own words

10 ways to reduce eCommerce returns & their cost

10 ways to reduce eCommerce returns & their cost

ZigZag CEO AI Gerrie shares his personal Top 10 tips on how retailers can make reduce the often-costly number of returns.

ZigZag partners with Hemster to revive damaged retail returns

ZigZag partners with Hemster to revive damaged retail returns

Together the companies will reshape the way retailers think about returned and damaged goods

FedEx Europe extends returns capabilities by collaborating with ZigZag

FedEx Europe extends returns capabilities by collaborating with ZigZag

Collaboration provides online shoppers with more drop-off locations for their 2023 holiday season returns

New Look & ZigZag introduce drop-off returns kiosks

New Look & ZigZag introduce drop-off returns kiosks

The convenient drop-off kiosks reduce staff handling times and improve data collection

10 ways to stay on top of your returns this peak

10 ways to stay on top of your returns this peak

ZigZag's Founder outlines the techniques for managing your returns over peak

ZigZag's Black Friday Returns Review & 2023 Predictions

ZigZag's Black Friday Returns Review & 2023 Predictions

What should retailers expect from their Black Friday weekend returns?

Customer-Centric Returns

Customer-Centric Returns

Build a customer-centric returns policy with ZigZag

ZigZag at Deliver 2023

ZigZag at Deliver 2023

Discover more about returns with ZigZag

2023 UK Report

2023 UK Report

Download the 2023 UK retail returns study

Paid Returns the Hot Topic

Paid Returns the Hot Topic

Learn more on the hot topic of paid returns with ZigZag

Recouping the Cost of Returns

Recouping the Cost of Returns

Discuss how retailers are recouping costs with ZigZag