ZigZag Global is amongst the very best again with 2 nominations for UK eCommerce Awards

ZigZag Global, the trailblazing returns management solution, is thrilled to announce its nomination for not one, but two prestigious awards at the upcoming UK eCommerce Awards. The company has been shortlisted for the coveted titles of “eCommerce Software or Extension of the Year Award” and “eCommerce Innovation Award,” demonstrating its ongoing commitment to transforming the eCommerce landscape.

It is not ZigZag’s first time being nominated for the UK eCommerce Awards. In fact, ZigZag walked home with two awards at last year’s event; the eCommerce Software or Extension of the Year and Payments Solutions Technology were claimed on the back of the ground-breaking Refund to Gift Card feature.

The nominations are a testament to ZigZag Global’s continuous dedication to innovation and customer-centric solutions, particularly its sleek Reporting Hub functionality. This feature empowers retailers to harness the full potential of their returns data, allowing them to make informed decisions that drive growth and enhance the overall customer experience.

ZigZag Global’s Reporting Hub is a game-changer for eCommerce businesses, offering invaluable insights into customer return behaviours, regional trends, and product performance. By unlocking the power of returns data, retailers can optimise their operations, minimise costs, reduce waste, and ultimately increase customer satisfaction.

Customers are most returns-hungry than ever before in the wake of the cost-of-living crisis. The rise in return volumes coupled with rising manufacturing and logistics costs have forced retailers to look at new avenues to recoup costs. For many that means charging for returns, at least partly. ZigZag’s Reporting Hub feature allows retailers to turn on paid returns in certain markets and monitor their impact.

Industry judges recognised ZigZag Global’s commitment to excellence and innovation, highlighting the impact the Reporting Hub has had on the operations and supply chain of some of the UK’s biggest retail brands. The nominations underscore ZigZag Global’s status as a leader in the returns management industry, providing tailored solutions that streamline the returns process for retailers of all sizes.

“We are incredibly proud and honoured to once again make the shortlist for the UK Ecommerce Awards. Our team has worked tirelessly to develop innovative solutions like the Reporting Hub, which empowers retailers to turn their returns data into a strategic advantage. This recognition reaffirms our commitment to revolutionising the post-purchase experience for retailers and their customers” – Al Gerrie, Co-Founder & CEO of ZigZag Global.

ZigZag will be sitting in the audience, fingers and legs crossed, at the awards ceremony on 2nd November Sheraton Grand London Park Lane in London.

You can find the rest of the shortlist here >>