ZigZag has been nominated for two European eCommerce Awards 2023

After the success of ZigZag at last year’s European eCommerce Awards, the returns solution was probably an expected name to read on this year’s nomination list for many. But a lot of painstaking hard-work and innovation has taken place over the last twelve months to make that a reality.

ZigZag’s Reporting Hub functionality has been nominated for two awards yet again. ZigZag has been shortlisted for the European eCommerce Innovation Award and European eCommerce Software or Extension of the Year Award. There’s no shortage of competition, with 20 other companies included on the whittled down list of contenders, but we are still quietly confident!

From the introduction of loyalty cards used to gather customer data, to the supply chain management systems controlling inventory levels, data plays a vital role in supporting business decisions for modern-day retailers. However, retailers and carriers are still sitting on an untapped data resource, the information they hold on returns…until now.

Enter the ZigZag Reporting Hub.

The platform innovation enables retailers to make more informed business decisions that cut costs, identify pain points, and optimise their customer experience by quickly surfacing data insights from their returns process. The market-leading solution impressed the respected, industry judges that make up the awards panel to become one of the only innovations to get nominated across multiple awards categories.

The European eCommerce Awards “recognise, reward and celebrate outstanding online retail websites, platforms, software, campaigns, and agencies and in-house teams.” The event will take place virtually on 20th September 2023…unluckily for the ZigZag team members, it means they won’t get another all-expenses-paid trip to Barcelona this year.

Here’s a snap of our Commercial Director Jason Taylor and Sales Director Lee Cunnington accepting two awards at the event last year…let’s hope lightning strikes twice again this year.

ZigZag Global picking up two awards at the European eCommerce Awards 2022