Easy Returns for
Your Shopify Store

Add award-winning returns, with
a simple click

Book Demo See how it Works

Award-winning
Returns Management

Add Award-winning Returns
Management to your Shopify store with

One Click

Streamlined
Returns

Returns costs reduced thanks to our
consolidating and efficiently routing
returns

57%

Reduce costs with
paid returns

of retailers offering paid returns see
little or zero negative impact on sales

Award-winning
Returns Management

Add award-winning returns
management to your Shopify store with

One Click

Streamlined
Returns

Returns costs reduced through our
consolidation and efficient routing of returns

57%

Reduce costs with
paid returns

of ZigZag's retailers now charge for returns

One Click
Installation

With just one click, you can give your customers the convenience they demand and watch the positive impact it has on your bottom line. With our ZigZag plugin, your customers will love how easy and hassle-free it is to make returns.
‍
In less than a minute, they can request a return through your beautifully branded portal. Plus, they have the freedom to choose from a variety of convenient drop-off locations, lockers, and home collection options, offered by our extensive global carrier network. You can even offer printer-free options for the ultimate
in convenience.
‍
And with real-time progress updates and refunds automatically triggered through Shopify, your
customers will be delighted with your
speedy response.

Save
the Sale

Our returns management system isn’t just about enabling returns – it’s also about saving sales.
Offer your customers the option to exchange their products for in-stock alternatives with our
simple interface.
‍
Additionally, offering refunds to gift cards is a popular option with customers, and we make it
seamless for you to implement. You can even set expiry dates and include incentives such as instant issuing or increased value.
‍
Or how about offering paid returns? Introducing paid returns can be a lucrative option, as many retailers are experiencing little impact on sales. More than half of our retailers now offer paid returns and most are experiencing little impact on sales.

Cut the Costs
of Returns

How does 25% reduction in returns costs sound? Good right? That’s the saving our retailers typically make thanks to our consolidating and efficiently routing returns and helping you get your goods back on
sale faster.

Get ZigZag
on Shopify

In addition to streamlined returns, our system contributes to a greener environment. Through paperless returns and intelligent routing, we help reduce the impact on the environment. We also offer options to send unwanted goods to charity, further supporting sustainability efforts.

Book a Demo

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FAQ's

Some returns management solutions focus solely on Shopify retailers, do you offer the same level of support?

Our Shopify clients remain at the forefront of all platform changes. Unlike many of our competitors, we support all eCommerce platforms, so we probably don’t shout about our Shopify integration enough. But rest assured, we have plenty of Shopify brands that trust and champion our platform.

How easy is it to implement with my Shopify account?

It’s so hassle-free to get set up that you can be connected in the single click of a mouse. ZigZag can get you quickly set up directly through your Shopify account without the need to bring in your developers. Our pre-built cartridge connects you seamlessly to the Shopify app.

Do you offer Live Exchanges through Shopify?

Yes. We have a number of ways to get Live Exchanges up and running through your Shopify account. Get in touch with your Account Manager or through our website to find out more.

Ve más lejos

Con ZigZag puedes llegar más lejos. Compradores leales, mayor rentabilidad y un comercio minorista más sostenible.

Vivimos por unas devoluciones más inteligentes. Para los minoristas, los clientes y el planeta.

ZigZag. Devoluciones más inteligentes.